We've answered the most frequently asked questions below. If you have any other questions, please get in touch.
- Where are you based?
- Where is my order!?
- I’ve put my address in wrong, can I change it?
- Can I request delivery on a specific day?
- Can I freeze your products?
- I want to order a cake or a dessert table. What should I do?
- As a business can I order for corporate gifts or events?
- Do you make any gluten free, dairy free or vegan products?
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You can of course order on this website for delivery to your home or work, but if you want to see us in person you can visit Great Harwood, Blackburn Mall, Ewood Park on match days or selected Selfridges locations around the country. You can also pay attention to our social media to find out about pop ups and temporary events.
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We dispatch Monday to Friday using a next day service to most areas of the UK. You can find full information for shipping times here.
Orders placed before 11.30am will be dispatched same day. -
Yes! But only before 11.30am – Email us at factory@finchbakery.com
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Unfortunately as everything we make is fresh, we can’t withhold orders to deliver on a specific day. The best option is to order with plenty of time for the specific day you want. Our products have at least a week of shelf life.
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Yep, almost everything we sell freezes well, but check the guidelines on the product label when it arrives.
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You can email us at occasions@finchbakery.com for a full menu and price list!
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Of course. We can offer packages for every budget and idea. Drop us an email at factory@finchbakery.com
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We do offer a vegan range of products available in-store and online.
However, we do not currently offer any gluten free options - Sorry :(